Dolphin Fast Ferry
- Route:
- Pasir Gudang Ferry Terminal, Johor Bahru
- Time:
- 1hr - 1hr 30 min
- Counter Location:
- Bayfront Mall, #02-20
Ferry Services
Travel Guides
Harbour Bay International Ferry Terminal connects Batam with nearby international and domestic destinations. Below is a list of ferry operators, routes, and useful information to help you plan your journey.
International Ferry Routes
Horizon Fast Ferry
- Route:
- Singapore Cruise Centre, Singapore
- Time:
- 45min
- Counter Location:
- Bayfront Mall, #02-10
MV. Putri Anggreni
- Route:
- Puteri Harbour Ferry Terminal, Johor Bahru
- Time:
- 1h - 1h 30 min
- Counter Location:
- Bayfront Mall, #02-21
Ocean Dragon Ferry
- Route:
- Stulang Laut Ferry Terminal, Johor Bahru
- Time:
- 1hr 30min
- Counter Location:
- Bayfront Mall, #02-23A
Domestic Ferry Routes
Oceanna Ferry
- Route:
- Tanjung Balai Karimun Ferry Terminal
- Time:
- 1hr 45min
- Counter Location:
- Bayfront Mall, #02-25
SB. Reni Fadhila
- Route:
- Tembilahan
- Time:
- 5h
- Counter Location:
- Bayfront Mall, #02-05
Immigration & Passenger Information
Passenger Service
Luggage Check-in
Drop your bags at the operator counter before departure. Check-in usually closes about 30 minutes before sailing.
Porters & Trolleys
Need help with your luggage? Porters are available on request, usually near the designated drop-off zone (by KFC), and free trolleys are provided throughout the terminal.
Business Class Lounge
Selected operators offer a business-class lounge with comfortable seating, refreshments, and priority boarding.
Immigration
Visa-On-Arrival
Many nationalities can buy a visa on arrival at the immigration counter. Have your passport and payment ready.
Priority Lanes
Priority immigration lanes are available for eligible passengers to speed up clearance.
Immigration Auto Lane (ILA)
Registered travellers can use the automated immigration lanes for faster, self-service clearance.
eBoarding Pass
Show your e-boarding pass from the operator's app or email at the gate — no printout needed.
Other Amenities
ATM & Money Changers
ATMs and licensed money changers are located inside the terminal for cash withdrawals and currency exchange.
Portable WiFi Rental
Rent a portable WiFi device at the terminal to stay connected throughout your trip.
Free Wifi
Complimentary WiFi is available throughout the terminal building.
Toilets & Prayer Rooms
Toilets and prayer rooms are available on each level of the terminal.